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I lucky star online casino have created three more (on the 28th and 29th) — while the last one remains unresolved for 13 days, and this situation is once again quite delayed (VIP status). Essentially (it seems that LuckyStar was displeased with my win), accused me of having a ‘suspicious betting pattern,’ and not only took my winnings but also removed 7500 euros from my deposit. Upon asking for my first cash withdrawal, LuckyStar required me to submit extra documents, which I promptly went to obtain. I later realized that the casino capped cash withdrawals at a maximum of 1000 euros per transaction. Finally, fortune favored me, and I ended up with winnings totaling approximately 1500 euros. Ultimately (I had deposited around 7500 euros), and during my last few sessions, I primarily placed high bets in hopes of recovering my money.
Every time the deposits are not credited , this problem is constant,, when the user makes a claim, the operators delay the process. A selection of games from multiple game providers have been checked and NO fake games have been found. As a result, the casino does not have to follow rules set by licensing authorities. We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. The Safety Index is the main metric we use to describe the trustworthiness (fairness), and quality of all online casinos in our database.
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Withdrawal process is quick and smooth, no hassle when I take out my winnings. I checked my account maybe 6 times that day thinking it was not real. These rules can be used as a reason for not paying out winnings to players in specific scenarios. I agree that my contact data may be used to keep me informed about casino and sports betting products (services), and offerings. However — since June 2025, they have made me wait 8 days for each of my last 4 withdrawals I have emailed the finance department 5 times they will not respond. They have made many excuses – mostly that they have to check gameplay history etc. which has been done , they processed 3/4 of those so they had to check,.
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